k777k Privacy Policy
Your personal information is completely safe with us. This page explains in detail how k777k collects, stores, and uses your information, and what steps we take to protect your privacy.
1 Introduction
k777k ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. Your privacy is very important to us and we are committed to protecting your personal information. This Privacy Policy ("Policy") describes what information we collect, how we use it, and how we keep it safe when you use k777k's website, services, or platform.
By reading this Policy you will understand what your rights are and the extent of our responsibilities in managing your information. By using k777k's services you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.
2 Information We Collect
k777k collects certain necessary information to provide you with services, manage your account, and improve the quality of the platform. The information collected falls into the following categories:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Documents required for identity verification (national ID card or passport)
2.2 Financial Information
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Records of deposits and withdrawals
2.3 Technical and Usage Information
- IP address and device type
- Browser information and operating system
- Session duration and activity logs on the platform
- Information collected through cookies and similar technologies
2.4 Communication Information
- Records of communications with us via live chat and email
- Information related to complaints or support requests
3 How We Use Your Information
The information collected is used only for specific and legitimate purposes. k777k may use your information for the following:
- To create, manage, and verify your account
- To process deposits, withdrawals, and other financial transactions
- To deliver bonuses, promotions, and special offers to you
- To provide customer support and resolve complaints
- To ensure platform security and prevent fraud
- To help implement responsible gaming policies
- To meet legal obligations
- To improve service quality and develop new features
Your information is never sold or rented to third parties for commercial purposes.
4 Cookies and Similar Technologies
The k777k website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the quality of the service.
4.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the platform — login sessions, security tokens, and so on.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze platform usage and make improvements.
You can control cookies by changing your browser settings, though this may limit some features of the platform.
5 Information Sharing and Disclosure
k777k handles your personal information with great care. Your information may be shared with third parties only in the following circumstances:
- With payment processing providers — only to complete transactions (bKash, Nagad, Rocket, Upay, bank authorities)
- With legal authorities — to comply with court orders or legal obligations
- With security verification agencies — for fraud prevention and identity verification
- With our approved technology providers — who are bound by strict confidentiality agreements
Outside of the cases mentioned above, no information will be disclosed to any third party without your consent.
6 Data Protection and Security
k777k applies industry-standard security measures to protect your information. Our security practices include:
6.1 Technical Safeguards
- All data transfers are secured using SSL/TLS encryption technology
- Passwords and sensitive information are stored using advanced hashing methods
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems remain active
6.2 Administrative Safeguards
- Only authorized staff have access to your information
- Staff receive regular training on data protection
- Complete logs of data access and changes are maintained
Although we take every precaution, it is not possible to guarantee complete security on the internet. If you notice any suspicious activity, please contact us immediately.
7 Data Retention Period
k777k does not retain your information longer than necessary. The following factors are considered when determining the retention period:
- All information is retained for as long as your account remains active
- Even after an account is closed, information needed to meet legal obligations is kept for the required period
- Financial transaction records are retained in accordance with regulatory authority requirements
- Customer service information is deleted once it is no longer relevant
When the retention period ends, the information is deleted or anonymized using secure methods.
8 Your Rights
k777k respects your rights regarding the protection of your information. You may exercise the following rights:
8.1 Right to Access
You may request a copy of the information k777k holds about you at any time. Upon request, we will provide you with the relevant information within a reasonable timeframe.
8.2 Right to Correction
If your information is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings; for other cases, please contact our support team.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or to resolve disputes.
8.4 Right to Opt Out of Marketing Communications
You may remove yourself from promotional emails or marketing communications at any time. This can be done through account settings or via our support channels.
To exercise these rights, email [email protected] or contact us via 24/7 live chat.
9 Protection of Minors
k777k provides services only to users aged 21 and above. We do not knowingly or intentionally collect personal information from minors.
If we learn that a minor is using or has used our platform, their account will be closed immediately and the associated information will be deleted. Parents or guardians who have concerns about their children may contact our support team.
10 Third-Party Connections
Our platform may include content from game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.). These third parties have their own privacy policies and k777k is not responsible for the use of their services.
The privacy policies of payment service providers (bKash, Nagad, Rocket, Upay, bank authorities) also apply independently. The responsibility for information they process during transactions lies with the respective provider.
11 Changes to This Policy
k777k reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:
- A clear notice will be displayed on the website
- You will be notified at your registered email address
- The "Last Updated" date at the top of the page will be changed
Continued use of the platform after any changes will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.
12 Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
Privacy Contact
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally try to respond to all your requests as quickly as possible.